My account then went negative. Got scammed for 980 $ reported to b of a . I called several times and over and over they told me there is no day of update and that I may have to wait to get the money or until the issue is resolved for 3-20 years!!! I have called BofA since the end of November 2020 on a weekly basis over $350.00 in unauthorized charges made the end of October 2020. Thank you very much. Required fields are marked *. #4 Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. I called unemployment and was told it will take another 6-8 weeks for them to cut me a check and this was since December 22, 2020 leaving me without funds putting me in depression and putting me in distress not knowing how Im going fiction. Being a Single father this really affected me and despite all efforts to contact them failed. Please let me know of any info that might help me get my funds. Its been hell to say the least. BOA doesnt care about UE customers. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. Add me. Unemployment has done a fine job in helping me lose all I got and to not even be able to count on one of the most well known banks in our country. They have brought smiles back to the faces of the people who have been previously defrauded. I checked online to see if I was paid and it showed status paid. The lawsuit is against Bank of America, not Zelle. me seems like Bank of America has some shady employees messing with accounts. Three months in a row funds where transfered with out my approval with I BEG TO DIFFER!! Ive had to pay a call back service $35 just to get put on hold. They denied my claim again because my copy of the ID wasnt clear enough. Get browser notifications for breaking news, live events, and exclusive reporting. By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. I introduced them to a friend of mine and I have also heard a lot of great reviews about them here and I am glad to inform you that they are indeed a very reliable recovery team. I deserve unemployment and sadly my what little it is, I need it and if your gonna be the middle man(BOA), Id suggest get it together and be accountable for your actions. My account showed out of state/unathorized transactions that had occured just hours before. No one cared enough to help me understand the process or why. With and at Bank of America. Just a back and forth ordeal. I hope we get contacted to join a class action. is Mosson, et al. I filed a claim right away and today i received a letter dated a day after i filed my claim that says the claim has been closed and that i need to call them again to request that the claim be opened again. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. In November 2020, I had my BofA EDD prepaid debit card account hacked by people overseas. I was unable to purchase my items. Oh and I am out of Sacramento, Ca. Theyre treating me badly and their agents sound like thugs. 2021 CBS Broadcasting Inc. All Rights Reserved. My hold times are normally 2 hours or more. When I called the bank about the letter they gave me this catch-22 situation in that my account was frozen therefore they couldnt do any investigation . SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of. It wasnt sent to my bank, and there was never a deposit to the debit card. We were literally 200 miles away from where this money was taken. "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. I have spoken with Bank of America and been told to contact EDDlol, not an easy feat. I paid 10% of the recovered funds as his service charge after I got all my money back. My health is suffering as they do nothing! Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . Electronic Funds Transfer Act California Business and Professions Code California Consumer Privacy Act, New to ClassAction.org? Send a mail to this recovery team (INSTANTRECOVERY12 ((*at*) gmail com) to get the peace of mind you deserve. The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. I have had money stolen off my card and Bank of America is doing nothing about it. The police told me that this isnt the first time a credit card skimmer has been located at this particular branch! Hello. said Yick. Thanks. They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. We have not been successful in contacting regular EDD except for once we were able to submit information and arent unable to get a hold of them any further. That is because if you ignore a lawsuit then Bank of America (or whichever company is suing you) can obtain a legal judgment against you - called a "default judgment.". I call Edd they say everything is great on their end per my account. The same thing happened to me on April 26th! I called EDD who told me to contact the bank, who told me to contact EDD who told me to contact the bank. Its been more than 45 days since my call, NEVER gave my money back that was stolen. Asked the rep if she could give me an update as to when $1,256.00 would be credited back to my account and she said that that dept is closed but to call back on Monday. Must be a new B of A POLICY. Ill join a class action suit against greedy Bank of America any day of the week, just tell me where to sign, I was hacked and found 3 atm withdrawals that I did not make. I called back several days later to check on the status of my claim and they said it was closed. I was able to recover all the money I lost just last month with the help of Cryptoshades. Im over this. This is insane. In addition the claim was incomplete so I had to make sure all the information was included for a second claim. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. Please help me to add my name to class act law suit along more non fraudulent claimants. Cancelled card and sent me a new one however I just received a letter dated the day after i called to report fraud closing claim and blocking access to my funds remaining in my account. What am I to do? Had 10 days to send back yada yada. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. I called B of A and started a claim and they told me its going to take 45 days to get this reviewed and investigated. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. I was on phone again trying to have them reopen my claim. Then I told her that was wrong and she inactivated it, plus for some reason the other card was inactivated too. The injustice that Bank of America has committed to Californians is unreal. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. Mosson further alleges this lack of communication in the complaint. So everyone that I spoke to on the phone and at the bank today completely lied to me or was oblivious to what is really going on. Might as well be talking to a rock. let me know if I can join this lawsuit. i said great my funds have been restored? I had money stolen from my account too. I wonder if it was sent to BofA but never actually documented. In February someone been used my card they made purchased things from food max. per week! I called again and was told by an agent that they did not flag my account for urgency or some lame excuse and would do so. Yes I too have been a victim of fraud. We walk out to the ATM in the freezing cold and I insert my card but my PIN number in shes watching my transaction she tells me how much money I should take out and it declines me again. This is not right and once again Im on the street. I was treated like I was annoying them by asking questions. Shear incompetence!!! My portal is showing moneys in there but I can not check my balance so I have no idea if there has been money stolen. As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. BOA IS JUST AS BAD AS THE THIEVES TAKING THE MONEY. I waited literally 15 months for the EDD to finally approve my claim. So I told her lets call B of A and ask them if they sent them already. They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! My California B of A unemployment account received 5 fraudulent charges from DoorDash until I caught it. So, I migrate you figured out my problem what was it? She says oh yeah zelle work go ahead and try it and I said are you sure it wont set off red flags and Im sending money to myself on another account and she said no it will not. Per the case, these customers later discovered that the transfers were reversed and again taken from their accounts, sometimes after they had already spent the money. My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. They will not respond to emails or phone calls. Their agreement states that they will put the money back on within 10 days and that the investigation will take up to 45 days of which weve both passed. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. I too am receiving Edd Unemplyment payments, and my account has been frozen. Please tell me how I can join a lawsuit against the Bank to get my money back! Well, that is exactly what they did to me yesterday $720 dollars was taken while I was asleep at home. Initially I reported the stolen funds immediately on February 26th 2021 it took me weeks to get them to unfreeze my account only to discover I had a zero balance on the card and that all of those weeks that my account was frozen the claim was put on hold or stopped. Im so frustrated and have no recourse I have proof of when I contacted them.on each charge I have called her 5 times, she has not contacted me back. No one has answers. I have tried contacting bank of America and they say they have nothing to do with the account and payments. More information on the agreement can be found in an update on this page. I havent been paid in months. Edd wanted me to identify myself. July 21, 2021. I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. Decide which cookies you want to allow. $600 stolen from an ATM in LA when I was in San Fran. I dont even know if the $1,200 I had left in there is going to be there when I get there now because they locked me out of my own account I still had access before I called them tonight. Fast forward to April 24, 2021 I got a letter in the mail stating that I won my claim and my account had been credited $2783 ($3 was for the 3 $1.00 transaction fees) thank God my money back! "I am getting. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. I couldnt believe. I have been asking to speak to a supervisor and have always gotten the run around from being forwarded to a busy line to long waits and asking if they could return my call in 1 business day. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. Among the dozen newly-agreed upon items now part of the court ordered injunction: the bank cannot use its current "claim fraud filter" to freeze accounts or to close unauthorized transaction claims and must conduct an investigation beyond that. bogus email account made in my name. I called BofA immediately to report it. At 9am I tried to pay for something online and my card was declined. I am stressed to the maximum. Please provide any additional information about your inquiry. B OF A told will take them 90 days to investigates . Now I just received a letter stating they closed my claim & was not crediting me back the money! It was about 6 weeks later that I received a letter letting me know my case was closed due to fraudulent action. Then edd said it wasnt their problem. 1:06. I knew I had enough in the account to cover it. On Monday April 19th I woke up to a low funds alert of my Bank of America prepaid debit card. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. The class-action lawsuit option is best suited to those homeowners who were wrongfully denied a loan workout. It was obviously not her as she didnt even file a claim. Same frustrating situation here. Whoever did this left their email address, phone number, and home addresswhy didnt BOA notify me of these changes? PLEASE HELP ME. No investigation was even pursued. When the EDD finally approved my claim, I was so happy. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. I am desperate, with no end in sight. Their customer service is despicable! I have the original card dont they have cameras at atms . Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. A federal lawsuit claims that Bank of America, despite required by its exclusive contract with the EDD to provide secure accounts for the processing of unemployment benefits, didn't use an ar Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. Im about to lose everything. Bank of America froze the account, leaving Mosson unable to access the remaining funds. I used it at a couple places tried to get cash back from card it was declined. They said theyd issue me a new card. Today I found a transfer of$700 from my b of a edd account and it most definitely was NOT authorized by me. I cannot pay my bills and cannot believe this is legal. I spoke with a couple of reps and they said no way would boa do skim / do that. Feb 28, 2022. I said if I dont get that credit back into my account, I will contact my local Assemblyman in Alameda and my attorney. I called Bank of America fraud hotline to file a claim immediately that same day. on the third call they sent me to the bank, when I left my house there was no new charges on my account. The agents literally have been rude and downright mean. I checked my app to see the balance and my heart droppedit showed zero balance. #1 It was frozen on jan 24 2021. They tried to tell me UIA debited it off of my account. This time the rep told me that the original card used to commit the fraud was still active in their system and that he would need to cancel it in order to activate the new card they sent. I asked if their cameras work and she said yes. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. Because of that we were contacted by hundreds of plaintiffs who wanted to join the case," said Danitz. "It is certainly a win for the plaintiffs. YOU GOTS TO BE KIDDING !!! They said theyd open the case only to wait another 45 days. I tried to make three transactions and they were declined. I recently, without notice again, checked my BofA app and on May 21st, my money is back and Im unlocked. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. I am so distraught that I have considered suicide because of the instability and complete unaccountability by Bank of America as well as California EDD to resolve these issues so that I can keep a roof over my head by bare essentials for survival. I dont know if the money is still in account because no one can see the account since it was closed. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. I want to punch the decision maker in the face! They show all of them as paid out on one day, only 7 of them actually were deposited in my bank account. B of A flagged it, but never informed me when they closed my acct. I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. I will be filing a police report and an FTC online report of the fraud. They say they are holding it during the claim period and will deduct the claim dont clear. It was too much for me. Edd verified my identity in jan. and notified boa to reopen account countless calls with boa saying they received nothing from Edd, or its a process that takes time, or, you must call Edd or, it is not under our control, or boa didnt close your account Edd did, or a request for form is being submitted, it will take 10 days, etc etc. The third plaintiff alleges Bank of America froze her account in September 2020 after an unauthorized party made eight $1,000 withdrawals. Not only was my account stolen, Bank of America kicked me when I needed help.