The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. f. Turn on the . Check the motor wire connection. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Check the motor and peddling sensor cables. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. How do I charge the battery? The battery used on the bike produces higher than the required voltage. In any case, here are a list of potential error codes. Monday: Closed The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Some errors may have more or less similar solutions. Is there a site to buy parts for MZZK E Bikes? There is a fault on the power supply sensor. 0000010726 00000 n Bikes ready for 48-hr dispatch. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. You will need to return under warranty to a dealer that has the required cable. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. 0000001285 00000 n Check connection or contact your authorized dealer. You must log in or register to reply here. If the above tricks dont work for you have a look at the electric bike error codes below. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Then check input voltage (P03) through your LCD Display parameters. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Now the second bike had done the same thing after only one ride a few weeks ago. Check the position of the spoke magnet. Underneath that is an explanation of each app feature and how to access them. Reduce power demand and restart the bike. Interested in a Bike with an Ebikemotion Drivetrain? Both low voltage and over voltage protection can cause an error. In this case your accessory exceeds the specifications of our output. Seems as though it will start now but shuts down momentarily. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. I was named his supervisor and certainly want to help! Both have their advantages and disadvantages. New riders may not know all these error code facts. Electric bikes light lines power output failure or assist light error. Power supply problem in sensors. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Email us today, and get a reply within 24 hours on weekdays! Learn more at Call2Recycle. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. There are 3 levels of power assistance for you to choose from. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. 0000000776 00000 n W Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Ray Read caring for your electric bike to find our top tips for maximising battery life. This wrong tendency will lead the throttle abnormality to break or damage. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Hi, Power supply problem in the HMI bus. I took the bike to a local shop that promised they could work on the firmware. Repeat the process described above to select level 2/Amber and level 3/Red. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Also, with the help of the eBike app, you can see the details errors. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Press question mark to learn the rest of the keyboard shortcuts. Bosch Performance Line Nyon Owner's Manual. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. These errors may affect the electrical system of the bike. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. Check for any blockage or tear. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Bosch Charger Manual. This article gives you more insight on how to fix electric bike error codes with some quick solutions. High voltage or incorrect battery use on the bike shows electric bike error code 7. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z The assistance will still work but only for approximately 50 miles. Current sensor of the controller becomes damaged or disconnected. If the problem persists, contact your eBike dealer. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Speed Sensor error - Motor consumes but Speed not received from sensor. Want a bike quick? It is important to note that electric bike error codes may vary with different manufacturers. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. It will switch into an emergency mode or stop working completely. If you still cant solve any issue, simply contact the dealer and get the solution. The eBike is outside of the permissible temperature range. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. 0000030374 00000 n Inverted polarity at charger. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. 203. Wait until the temperature drops. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Check cables and connect charger. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. The throttle may be loose or damaged. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. The Battery Pack voltage is not correct for this system. Thanks Same issue for me. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Restart the eBike System. So long story short I am getting a motor sensor error when I try to use my throttle. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. 6YVL. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Please check the battery Pack connector. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . We've got you covered with our in-depth e-bike operation guide. Our aim was to create the lightest range of electric bikes in the world. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Will be returning it to the dealer tomorrow. If the problem persists, contact your eBike dealer. Some common electric bike errors are-. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. 107 24 Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Find them here. What is it? Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. This issue leads to wear and tear. Turn compatible lights on/off (if fitted). The three power assistance levels are pre-set to offer you a set amount of power at each level. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. In this article, we dig deeper into this and see how to fix electric bike error codes. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Alongside this intelligent system, there's also an easy to use . Try disconnecting and reconnecting the motor cable. Treadwell Neo How To Videos 25 pts. All Ribble e-bikes are fitted with the Iwoc button on the top tube. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Switch your electric bike off and wait for 10 seconds. Within this menu, there is also a very neat feature. Scott Sports. Motor cable is not connected. Discharge the battery and then recharge it. %PDF-1.5 % 0000003701 00000 n Got a new Ribble e-bike and want more assistance with how exactly it works. Ensure that the throttle is released and try again. At that point turn off the RE. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). For any error, your electric bike will flash a light indicator or display an error code. We fully advise new bike owners to experiment with the settings for each level to find what works for them. If error perists replace the chareger with a new one. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Click the owl icon to create an account if you don't have one already. If pressed again the unit will vibrate twice to let you know that no assistance is being offered.