Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Main hustle or side gig its all up to you. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Work from home. To accept cookies continue browsing as normal. View our background requirements here. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. To find out more, read our Privacy Policy and Cookie Policy. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. TMCF is the nation's largest organization exclusively representing the Black College Community. We use cookies to improve your experience on our website. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Use your email address or username and password to sign into your WebCE learning center account. Its a huge, huge advantage for us, says Myers. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Yes! Enterprise Solutions. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. management. The background check requires a $24.99 processing fee paid directly to our vendor. Sell top insurance coverage to warm leads (license required). Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Managing multiple systems, programs, and screens simultaneously. Get Directions As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Avoid Recruiting Scams A wide array of jobs -- many of them well-paid -- don't require a degree.. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Login here. Forgot Password Enter the email address associated with your account. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Login - LiveOps Inc. Hello, Liveops. Browse case studies, customer service tips and other helpful resources for enterprises. GM Regional Customer Care Operations, major utility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Sound: Must have a sound card installed and be equipped with speakers or headphones. Mobile first. Knowledge Base. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Goodbye long commutes, rigid schedules, and busybody managers. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. GROW YOUR BUSINESS Please update your browser to the latest version on or before July 31, 2020. When someone leaves, they're deactivated. You are paid the the talk/email minute when working so your pay for each day will vary. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. No matter what industry, use case, or level of support you need, weve got you covered. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Work confidently with real-time chat support, tech support, business tools and professional development workshops. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Public Relations e-mail (press@liveops.com) Locations. Then Liveops is looking for you! Join Liveops Nation and experience the freedom and autonomy of being self-employed! It changed what we focus on as IT, he says. The integrations looked complex. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. We would like to show you a description here but the site won't allow us. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. . Username or Email Password. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. It was as simple as they said, adds Myers. Status. I wish there was some type of base pay. Click herefor technical info. Sign an Independent Contractor Agreement. https://join.liveops.com/work-from-home-call-center-jobs/ Liveops is a legitimate company. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Assist customers with orders, questions, and returns. Is Liveops nation legit? Forgot password? The more investment you make in yourself, the greater the reward. McAfee and Norton were almost a tie but by far the most popular amongst agents. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Best of Antivirus Software. Okta goes so much further than other providers, Huckabay says. Intelligent Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Community. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Have additional questions about applying? Check the Eligibility requirements and make sure were currently accepting applications in your state. Scottsdale, AZ 85257. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Want to become an Independent Liveops Agent. Collaboration tools are a huge part of us being successful, says Myers. Copyright 2023 Liveops, Inc. All rights reserved. See all features. If you are looking for Liveops Agent Portal Okta? Well learn about your business and help guide the best solutions based on your needs. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Moreover, the site demands that you have all sorts of equipment, which you supply yourself. That syncs to Okta and then that person cannot access any applications. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Forgot your password? Need to plan around other commitments? Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. which is why weve been helping companies like yours for over 20 years. Liveops Okta. Once the Openforceplatform was in place, a major pressure point was released. This means you can choose when, where, and how often to work! The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Keith Myers, SVP Business Technology, Live Nation. Set your own schedule to work around your life. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Liveops offers work from home in customer service and sales. See Capabilities for more details. Still have questions? We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Liveops is a recognized thought leader in the virtual contact center and customer service industries. OR Look in your activation email. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. You dont have to do anything else.. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Login to track your existing support requests. One where youre provided with free warm leads? Here's everything you need to succeed with Okta. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. process. To accept cookies continue browsing as normal. Liveops is a recognized thought leader in the virtual contact center and customer service industries. I still love it., I strongly recommend not working for this company. Were now out of the back room and working with the business to add direct value, Huckabay says. You get to dictate when and how often you commit to providing services. Qualify and onboard contractors in record time. . Functionality Add this integration to enable authentication and provisioning capabilities. Want to give someone something unique this holiday season? But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Still have questions? He sees a role for Okta in all of it. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Earning potential. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Flexibility. Liveops employees can directly contribute to the success of students journeys through college into . Secure your consumer and SaaS apps, while creating optimized digital experiences. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. I don't mind the extra training if they had compensation for it. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. To find out more, read our Privacy Policy and Cookie Policy. Attack Protection. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. The amount of paper eliminated alone was a huge benefit. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook.