Your Staysure Reviews. While we attempt to investigate and resolve complaints as quickly and efficiently as possible, we have up to 8 weeks to resolve a complaint and provide you with our final decision. .wsite-headline-paragraph,.wsite-header-section .paragraph {font-size:20px !important;} However, if you do need to claim as I did following the unexpected death of my father 3 days before my planned holiday, then that's where the customer service ends. The site would not let me obtain my 1st quote or clear input and start again.I had to phone your Company and get another quote , which was about 40 more than my first on line quote I did not receive any information as to why the on line quote changed.I bought the policy. good prices, easy to use website and when there was a small glitch about me getting my documents it was quickly sorted out. Friendly team with lot of knowledge. If you have not received them in the next few hours, please can you send a message to expat@staysure.co.uk or give us a call on +34952010024 and we will be happy to help. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {} If you need to cancel your policy please click here. var STATIC_BASE = '//cdn1.editmysite.com/'; In the 4 years I was there I hit some sort of bonus each month. It really is a massive shame that the buisness has turned out like this as it used to be a very friendly, family feel company to work for. Staysure Expat, Simple! .wsite-button-large .wsite-button-inner {font-size:14px !important;} USED to be a great place to work. Thank you for your positive comments regarding our training team. Lied about days being off when I put my mental health to the side to try and work and overall team leaders are horrible people towards employees. Wishing you all the best for the future. Dear David Clark,Thank you for your 5 star review. Consumer guides, newsletters, surveys and more! var initEvt = document.createEvent('Event'); function initCustomerAccountsModels() { I always use Staysure for holiday insurance. We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. My dad died whilst abroad, he was insured with stay sure. Clear All. We'd like to assure you that we put the welfare of our people and customers at the heart of what we do and have rigorously adhered to the Government recommendations to create safe working environments for our employees. achieve performance targets across their product portfolio. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. In terms of progression opportunities were developing an exciting new development proposal, aligned to our growth aspirations, so there will be lots of opportunities going forward for ambitious candidates, looking for career longevity. Even though you can earn a lot with the bonus, the bonus system is unfair. I also contacted the help line and was sent a link to help me create an account but this still did not work. My mother was diagnosed with terminal cancer after taking a policy out. var STYLE_PREFIX = 'wsite'; I hope my friend who recommended me gets her 10 bonus !!! We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. Do you agree with Staysure Travel Insurance's 4-star rating? A free inside look at company reviews and salaries posted anonymously by employees. We hope this will continue to inform and provide insight to our employees on the decisions we make. If you need more help, please visit our FAQ Help Centre. At a recent Townhall we shared our long term strategy and the tools we're implementing to help us achieve our vision and objectives. achieve performance targets across their product portfolio. "Great place to work if you are thick"(in 5 reviews), "Great team, some managers are great"(in 3 reviews), "Team leaders favour a select few and its one rule for them, and another for you"(in 4 reviews), "Staysure should have taken on a new office with a proper car park"(in 4 reviews), Great culture Training support available Good location, Limited parking spaces nearby to the building. Be the first to find this interview helpful, What motivates you? .wsite-menu a {font-style:normal !important;letter-spacing: 0px !important;} Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Warm regards,Ross, Information provided by various external sources. Despite having twice being assessed by a Dr designated Unfit to Fly due to the high risk of anothers fall ( which would result in her being paralyzed) Staysure insisted that she be repatriated or they would cancel coverage. Secondly, job was intense and very repetitive (and often boring), but simple and easy to do. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). .wsite-headline,.wsite-header-section .wsite-content-title {text-transform: none !important;} As soon as claim went in was rejected as i had not cancelled the whole trip and someone had taken my place. Companies can ask for reviews via automatic invitations. Thank you. We are remunerated by commission for the arrangement, service and renewal of Have a fantastic holiday. Kind regardsSophie. Instead, theyre full of the info you need to get things sorted. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,226 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website 1-star Sort: Most relevant MT Mr Thomas Reynolds 6 reviews GB We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. My Staysure Access your policy documents Update traveller details Renew your policy with ease Manage payment options Create your My Staysure account, or login here. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Staysure is a trading name of TICORP Limited. Tour operator luckily agreed to cancell me off the trip and add friend for extra charge which i was happy to pay for pease of mind. Quick and efficient service, very knowledgeable of medical conditions.Thank you. (But perhaps that was because I wanted to spend money!). .wsite-headline-paragraph,.wsite-header-section .paragraph {color:#fff !important;font-style:normal !important;text-transform: none !important;letter-spacing: 0px !important;} We are working with industry leaders, regulators and government to make your voice heard and improve customer service. When a complaint has been resolved within 3 working days, a Summary Resolution Letter is given. The calls are non stop , its very busy and mentally exhausting .
Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Check out what 252,969 people have written so far, and share your own experience.
- Saturday: 9am - 5:30pm
Also I was told inaccurate information about my first request.
Average salary for Staysure Remote Customer Service Representative in Skelmersdale, England: [salary].
Warm regards,Vicki, Why not be upfront and tell people they can get it cheaper, no consideration on grades of cancers, I am low grade will take 10 to 20 years to affect me so why one size fits all, it is so wrong. Tuesday 27 December: 9am 5pm Please check with your phone provider if you are unsure about how much a call will cost. Were sorry that you felt unsupported during your time with us and wish you the best in your future role. Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 256,418 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total 1% 2% Filter : Most relevant HB To provide better customer service, your calls may be recorded and monitored for quality and compliance purposes. excellent value Date of experience:May 26, 2016 Reply from Staysure Travel Insurance May 27, 2016 Dear Mrs Cleasby, Thank you for taking the time to leave a review. See if we've answered your question in our Covid Help Centre . Jo Phelps But the actual service once connected to an agent was excellent. .wsite-product .wsite-product-price a {} Outright being lied to didnt help either. Its quick, easy and totally free. Staysure have my money - not ERV - and it is in Staysure's interest not to have their reputation affected by the off-handed and rude behavior of their underwriter. I interviewed at Staysure (Northampton, England) in Apr 2022, Smooth and informative. The advisor was very helpful and explained the various options available. The training team show intense favouratism. {"hasCustomMembership":true,"hasCustomMinicart":true} TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. I hope we won't need to make a claim when we go away, but I sincerely hope they continue their good service should we need to call upon them. You can be certain that youre talking to the right person at the right time. It's been an extremely challenging time for the country, and, specifically for our sector, since the outbreak of Covid-19 and, we are working hard to support our customers and our employees at this unprecedented time. }}\"\n {{\/membership_required}}\n class=\"wsite-menu-item\"\n >\n {{{title_html}}}<\/span>\n <\/a>\n {{#has_children}}{{> navigation\/flyout\/list}}{{\/has_children}}\n<\/li>\n","navigation\/flyout\/list":"