Time will tell if this is a permanent fix but its worked this evening. Enter your username or e-mail address. Simply connect a 3rd party router to any LAN port on the hub. Make sure it is fully pushed in - you'll hear a click. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. 11-05-2020 By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. "Common sense is the collection of prejudices acquired by age eighteen." Weve been experiencing the same frustration with this issue. Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. (Not Business variant). I also want to be able to repair and modify the frame. Pretty obviously really if I look at an old BT modem. I did this on a Deco mesh. Thanks (I think) but not really addressing the point that there are several clearly linked issues created by one or both the BT hub firmware change and the iOS upgrade designed to increase security and reduce tracking. To change anything you need to click one of the settings. Accessing the Hub Manager using a Hub 3 or Hub 5. Microfilters: Why do you need them? If your BT broadband home network is playing up, you're not alone. "BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks," said the spokesman. Then, for your static IP block, enter your router's address and subnet mask. 6:38 AM This will open the Hub manager. - edited Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. Forgot to mention the third solution is hard wire a speaker to create the Network. 8:37 AM. (the macaddress is the same as the wifi router apart from a few letters. So first step is to go to a PC or a mobile device that has a web browser that's usable. This will open the Wireless Settings page. - edited Crappier than crap you cannot split the SSIDs on the Smart Hub 2 nor set alternative DNS servers. There are simple ways you can boost performance and get the best from your broadband. Click the Separate bands switch and you'll be able to name your 2.4GHz and 5GHz networks separately. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.". 9:48 PM. The setting is on a page hidden on the home version.Navigate Advanced Settings > Log in > Broadband > InternetChange the /internet part of the address to /routingThis brings up a hidden page. Connecting your computer to your broadband. Then use the Orbi router in router mode. 11-05-2020 The question that comes to my mind is that having enabled this bridge mode in a residential Smarthub then how do you use it? Connect the cable to the hubs power port, plug it into the wall and switch it on. Select the Link Configuration sub-tab. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. Manage your hub, change your Wi-Fi settings and find out what your Plusnet router lights mean. Enter http://192.168.1.254 into the address bar to go to the management page. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. The app then stopped working. Links to user manuals and other documents for BT Hubs for broadband. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. 01-10-2020 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. We hope you'll join the conversation by posting to an open topic or starting a new one. 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. The bug disrupts the . Your broadband can be activated any time up to midnight. User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. The BT Smart Hub 2 router's default IP address is: 192.168.1.254 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. At the bottom is a setting for Bridging. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. On your device search for your network and enter your password exactly as shown. Go to My Network. 7h47. The remaining functionality of the hub (routing, and wifi) is not used. I have now switched the 5GHz option off,which immediately sorted the problem. - edited Although a free Sonos Boost sounds like a great thing. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. If the device you're using it on has connected to your Hub before and completed Smart Setup already, it won't appear again. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . 7:56 PM The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). I may try the hardwired solution if things do not move fast. Expert Reviews is a registered trade mark. The default IP address is 192.168.1.254 but you can change that here. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. BT's done a great job on this router. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). I saw the post about the public/private. So the question remaining is does it actually work on a residential Smarthub? Yes, turning off 5ghz will also resolve the issue but my Wi-fi speeds went from 280mbps to around 60mbps so that to me wasnt a solution Id have been happy with. Remember your broadband can be activated any time up to midnight, so you may need to try again later. Check the box next to Auto Firewall Open. ? Bridge mode does appear to exist on the Smart Hub. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. The handler switched off 5ghz frequency remotely. Ill ask my man at BT. At the bottom is a setting for Bridging. To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. 8) Wait for your devices to reconnect. 01-10-2020 Select Add Additional Network from the drop-down menu. On a PC or laptop connected to your hub, enter http://btbusinesshub.home or 192.168.1.254 Click on Advanced Settings Enter your Admin password if prompted (can be found on the base of your Hub) and click Ok. Clearly there is both and issue with BT and the Sonos app for iPhone on this. Frame Size: 17 inch,19 inch or customer size. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. Web admin interface of the BT Smart Hub 2 router. Whether it's your phone, tablet or console, find out how to connect to your newwi-fi network. 01-10-2020 It only fires up when you open a browser. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Using BT Business Hub or router. Not sure which hub or router you're using? This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. Change the /internet part of the address to /routing. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. Click OK. Click a dropdown for your model of Hub. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. At the bottom is a setting for. The setting is on a page hidden on the home version. Using the BT Hub Manager - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. I don't think the workaround for modem mode works. Make sure you keep your hub on all the time. Smart Setup usually only needs to happen once on each new device you connect to your Hub. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Maybe this is a shoal of red herrings! If previous posts are correct it probably works on the Business version and not on the Residenial ones. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. Do I need a WiFi 6E router to use WiFi 6E products? If there had been such a hidden 'Routing' page, I'm sure someone would have discovered it years ago. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. It supports the 802.11b/g/n wireless networking standards, and the WEP and WPA security protocols. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. MacBook then doesn't work. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes. The router is now displaying hidden ssid. This will open the Hub Manager. When the lights have stayed solid blue for two minutes, your hub is ready to go. Can anyone confirm it works? Make sure that your computer is. Re: BT smart hub - hidden bridge mode menu ?
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