16:52 EST 04 Mar 2023 I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. 2 users liked/thanked this post: Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. BT Email - best practices for postmasters and senders of email. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. To start the conversation again, simply 16h34. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. Surface mail is also available; please e-mail us for . http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on 6) Make a list of all of the accounts and logins that are linked to your old email address. I've got a "failed delivery message". Announcements, Guides & Community Updates. It's not just that there has been a delay. MisterW, bobpullen. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. Refunds. Might that apply in your case too? At my age, I just don't have the energy to set up a new email address and tell everyone.'. on Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. Anyone else experiencing the same issues? By posting your comment you agree to the house rules, The comments below have not been moderated, By
14h00, on By coincidence(? Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". 'All of my contacts have it. Hi For those that aren't arriving, things obviously get a little more involved. This is NOT 'A solution'. Customer: replied 2 years ago. While members are not getting emails, they do appear as posts on the Google Groups page. 14-07-2019 23-04-2021 Although port 587 will usually work, port 465 is the recommended port. The article below can help if you do not have any other user account to test with. 26-08-2021 Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? What does this mean? 26-08-2021 09-07-2019 I then asked them to login to BT webmail and send me another email and that one came through straight away. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. Then power on the phone and iPad and tell me if it still has the problem. 15h22, on What does this mean? Many customers find the BT community forum is a great way of getting help. 19-12-2022 This will work as long as your old email account is still active. 09-07-2019 Go through and update your details for each one with your new email address. RobbieMac. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. by We shall never know, but fingers are firmly crossed that the service will return to normal. Does anyone have any other suggestions please?? Rachel Rickard Straus, Financial Mail On Sunday
I anybody else having this problem. I exited and restarted Mail and was then able to send emails again. They also sent a test email from a PC using an outlook client and that didn't come through either. So hardly time for a timeout to have occurred. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). When this happens. Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. After some trial and error I found that btinternet was objecting to my "signature" containing a link. However, give yourself enough time to smoothly switch over and you may find it is worth your while. 15h27, on If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. No disrespect intended as your advice is probably based on years of experience of BTs service!
I changed "Authentication" to "Password" and clicked on "Save". Are there really just two of us having this problem? Maybe that's the issue, although there has been no problem up until yesterday. But the problem is, and has been for years, why is it ONLY btinternet email addresses that suffer from this problem. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. 4) Send an email to your main contacts to let them know your new email address. I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". 8h29. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). 14-07-2019 Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal.
Outlook emails not being received by btinternet.com addresses Contact Us - Customer Support | DISH I have a recent problem with my email service. Apple disclaims any and all liability for the acts, This site contains user submitted content, comments and opinions and is for informational purposes All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. to know I'm not alone. Have you had the chance to try the steps in the article below? Doing so can save hundreds of pounds. The worrying thing is I don't know how many other emails I'm not receiving. 14-07-2019 I can send & receive the bt emails using the Samsung mail app. on I have cleared cache and data.
Sending or receiving email | BT Help ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. only. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. 1) Set up an email address with a free service. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. About 4 days letter I get a reply saying the message could not be delivered. (The fix did not work until I had quit Mail and relaunched it. 19h39. The account I am using is Gmail (the google mail). I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. Any ideas? any proposed solutions on the community forums. This amount is subject to change until you make payment. I have entered the SMTP and IMAP details correctly but it still won't send. 26-08-2021 But again got error messages which I now cant remember. We do not write articles to promote products. It seems that I can only send messages to my iCloud account from the iMac. 19-12-2022 When I pointed out that the same issue happened at the same time on multiple devices, running multiple email applications, the agent agreed to escalate my issue, and I have been promised a reply within a further 24 hours. Our standard shipping option is via Royal Mail airmail. on We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. 26-08-2021 This isn't just a small delay. 'I have always used the same email address,' says Dave, 79, from Cambridge. It is very annoying, I hope you guys reach me out soon. 17h33. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Ive also tried not using advanced settings at all with exactly the same results as described above. I have the exact same problem.
Not receiving @btinternet email - Microsoft Community It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Any ideas? I've rebooted twice and reinstalled Office 365 without success. 23-04-2021 It's good (???) I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. Unfortunately, it did not work. on
I can't send emails from my btinternet account on my iPhone Just one other thing that might be relevant. That sounds like something has been stuck in a queue somewhere.