Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. Several British Gas customers have experienced issues with their smart meters. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. Second-generation meters are what you should get if you have them installed now. There are two types of smart meter: first and second generation. 06890795 registered in England and Wales, VAT No. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. 1. I agree with the point about shame no PV so I think we'll also need to do something about that. I too am disappointed that I can not access the raw data for my own purposes. re-activate BG smart meters. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? Will my smart meter stop working if I switch energy supplier? It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? The IHD can't connect properly to the network in your home. Do not throw away your in-home display. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Find out what to do if you think your electric or gas meter is faulty. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. This may be because they use compatible technology or the same brand of meter or have agreements in place. Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). I bought a WIFI plugin just in case it didnt have one. Two in five households with smart meters in our survey of Which? Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. To get smart meters from us, we need to supply your energy. However I am not so enamored with the responsiveness of the screen and its menus. Has anyone had any success yet? You may see these referred to as SMETS1 and SMETS2 respectively. And quite easy so. Does paying more get you a better hot water bottle? Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. Jim. The E470 supports both Import and Export electricity usage, so one day in the future I may be able to hook up some Solar PV Panels to it. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Feel free to use me as a case in point! Your email address will not be published. If you think your supplier has moved you to prepayment unfairly, you are within your rights to make a complaint. My 2p, @Turribeach3 Thanks. I had British Gas smart meters installed a few years ago. When I moved away from BG to a different supplier that . If not, ask your supplier for instructions. Forum has moved to: https://community.openenergymonitor.org. I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. It was the second most-common issue that homes with smart meters experienced. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. If your IHD is asking for a PIN code it could be that the device is having connection issues. Its easy to use. Often, these issues resolve themselves within 24 to 48 hours. Hotel in Taipei | Hyatt Place New Taipei City Xinzhuang British Gas NEW Version Smart Energy Monitor 2020 SMETS2 So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. Select your preferred way to display the comments and click "Save settings" to activate your changes. The Glitch app. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. 1) The In-Home Display can't connect to the network in your home. Check whether your smart meter and in-home display will work fully with them. I would love to hear more about this gateway. You didnt and thats fine, but since most people do its still worth doing. Sadly they all insist on locking you in to their proprietary cloud systems. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. The most common reason for the initial failure is that a service request sometimes "times out". In most instances, we're able to resolve the issue by repeating a service request that had previously gotten stuck. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. The monitor started showing Network Error 7 as soon as the installer left. To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Sorry, we're still checking this file's contents to make sure it's safe to download. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. Prefer to Pay As You Go? Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). Hi Paul, If your meters are outside or far away from the display, ask your energy supplier for advice. This should have happened automatically and, once connected, your meters smart functions should be restored. Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. Most smart meters have a button to illuminate the digital display so you can read the numbers. Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). I hope in time this will come! Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. The security requirements are impressive and hard to meet, comparable to banks and such But its not surprising since the meters themselves are managing money, especially in prepay mode! To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. the neighbours). However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. IHD manual: GEO Trio II Help Centre | So Energy We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Derek I too have solar panels, so that is worrying. ( may be Jan before its done) I have British Gas booked up to come round and replace my meters (again!) Well be in touch as soon as were able to install smart meters at your home. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. What did they do different ? Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. 2. But check your tenancy agreement first. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. Suppliers sometimes install prepayment meters for customers who are in debt. Paul; Yes I would also be very interested in your trial, for the same reasons. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Thank you for these useful links. The displays work best when close to the smart meter. In fact, this access would give consumers confidence in their suppliers being transparent and open. Thanks for this. . by Steven Johnson. If your IHD is asking for a PIN code it could be that the device is having connection issues. If so, try moving it closer to the electricity smart meter and turn the device off and on again. Can you only run one IHD at a time ? So you shouldn't need to take smart meter readings. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. Jim. Editor, Marcus Herbert. The Pipit home screen will show an 'Estimated Bill' cost for each supply. THEY LEFT :-(. Submitted by Hertog on Fri, 14/03/2014 - 20:17. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. So . There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. I opted in for an early placement. Youll usually need to scroll through the different screens to find them. You can do it on our online form until 14th October. Hi The gas meter in your pictures looks remarkably the same as the ones here. Can anyone provide me with re-pairing instructions? We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. I wonder if you could get into the system by spoofing a MAC address, e.g. ASK TONY: British Gas refused to believe our smart meter was broken - and has now saddled us with an energy bill for 753. To cablespagetti - the APIs are still working for me if that helps. I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. First, find the reset button on the back of the monitor. We often link to other websites, but we can't be responsible for their content. The IHD gives you most of the data you most people need although in non consumable way. I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. The monitor will reset itself and the display will go blank. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. The DCC says its working with energy suppliers to do this. For now we can continue to useOEM, OWL etc. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. british gas smart meter pairing pin 00966502363635 british gas smart meter pairing pin. The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). If it is I just need to POST my username and password to /usersservice/v2/login right? British Gas Smart Meters - Part 2 - DataPoint See this helpful one-minute video from Smart Energy GB How smart meters work or visit their website to read theirfrequently asked questions. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. Hi 2019 and still not able to access the data. Believe me, Id like the same for myself and our own deployment of smart meters where I live! As more energy companies start adopting Smart Meters we may start to see some healthy competition. This article describes how you can use the meters pulse to calculate energy usage. Meanwhile I guess Ill just watch das binkenlights. British gas smart meter pairing pin pussy cum licking. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. Maybe then I could tell British Gas how to fix their own equipment! The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. ASK TONY: A meter farce left me smarting over a 753 energy bill We'll be in touch as soon as possible. Your in-home display should start working fully again at this time too. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. A small number of meters are still waiting to be connected. However in November 2022, energy regulator Ofgem wrote to all UK energy suppliers saying that it had heard reports of this process happening unfairly and without reasonable notice. This, as it seems, would not be as easy as I at first thought. I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. In fact my FIT payment will be receivedby cheque (how last century?). James. Smart meter In-Home Display (IHD) not working? Here's what you need to do A round circle about an inch in diameter with a UV LED and light sensor in the center, I am not an expert but I believe these interfaces are serial ports which use light to exchange information and with the right monitoring equipment can be used to access the smart meters and their data. The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. today? If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Some legal action may be needed if DECC does not intervene. Theyre connected to the central wireless network that all energy suppliers should be able to use. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. British Gas EnergySmart User Instruction - ManualsLib Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. Thanks, However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Press the O icon to switch between kWh and . Hi there! This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. Press and hold the reset button for about 10 seconds. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) Hi Nick, Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. It sound like you are having exactly the same experience with British Gas as I did. The monitor will reset itself and the display will go blank. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. Sadly there are a number of problems here. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. http://www.rotwang.co.uk/projects/meter.html. The smart meters send it to the electric companies servers over a 3G connection. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. OVO member but not got a smart meter yet? Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? I have not read it all yet, but the section you have pointed out (4.4) does look promising! But you don't need to send it on or before the 30th September. @James Saunders Hi James. (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. This means we'll always: Give you a high quality of service throughout the installation. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. Second-generation smart meters should not lose their smart functions when you switch. Final point. If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. This should work with a fair number of energy providers. Create public & corporate wikis; Collaborate to build & share knowledge; Update & manage pages in a click; Customize your wiki, your way; fanuc parameter 1860. dls 21 mod apk unlimited coins and diamonds download happymod. Yes, the new generation smart meters (SMETS2) are compatible with solar panels. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. Your energy suppliers website may also have instructions. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. The communications hub will be required to support the linking of . Smart metering code of practice. Thanks again for the comment. British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! Energy firm, British Gas, documents the installation of a . Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. I do not have one. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage.